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HelenGrace

A-A Tray Icon does not appear when A-A starts

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Hello,

I just installed A-A Free on one of our desktops and just noticed that when A-A starts the tray icon does not appear. It is checked to 'show notification area icon' and A-A is set to Advanced and manual update. Is it normal in Free version that only Ad-Watch Processes is on and the rest of Ad-Watch is off? How does A-A normally make AAWTray.exe start soon after AAWService.exe starts as it would normally? maybe its just something that could be fixed thru the registry. I dont want to go thru the process of uninstalling then reinstalling cause it seems to take a long time with A-A Free. There are no other on acces av installed on this desktop.

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[quote name='HelenGrace' post='121844' date='Aug 17 2010, 01:41 AM']Is it normal in Free version that only Ad-Watch Processes is on and the rest of Ad-Watch is off?[/quote]
Yes. The free version only has processes protection. The other modules come with Pro and Total Security.

[quote name='HelenGrace' post='121844' date='Aug 17 2010, 01:41 AM']How does A-A normally make AAWTray.exe start soon after AAWService.exe starts as it would normally?[/quote]
Maybe you had an older version installed? In this topic, Lavasoft describes older versions used an msconfig startup for AAWTray, but now they use the service to start it:

[url="http://www.lavasoftsupport.com/index.php?showtopic=29684&pid=121701&st=0&#entry121701"]http://www.lavasoftsupport.com/index.php?s...mp;#entry121701[/url]

They were addressing a problem with AAWTray not being able to shutdown, but maybe it's causing the problem with the tray icon too?

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Hello visitor,

another pc, another prob w/ A-A. Okey since AAWTray.exe is being invoked by AAWService.exe what can be done in case AAWServices.exe fails to startup AAWTray.exe as is happening in this particular case? I have checked to show notification area icon. AAWTray.exe is responsible for showing the msg pop-ups and wher u can shut down A-A if needed, so its VERY important. I have reinstalled multiple times already. I had first installed the PRO trial version and it was ok then but I decided to try the FREE and thats when the tray icon did not show automatically anymore. This is a XP SP3 only A-A as realtime av have Hitman Pro and MBAM on demand. Now I reinstalled the PRO trial and AAWTray.exe does'nt come up anywhere, Processwatch, startup - NONE. I can make it run at startup thru registry but then after A-A updates and restarts the AAWTray.exe is not started again. Let me add that I used Revo at the highest setting to uninstall. Edited by HelenGrace

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Here are a couple threads I had filed for AAWTray:

Tray apps timeclock
[url="http://www.lavasoftsupport.com/index.php?showtopic=27150&view=findpost&p=110827"]http://www.lavasoftsupport.com/index.php?s...st&p=110827[/url]

Maybe temporarily disable other tray apps to see if Ad-Aware's will load. It's always the last to load on my system, so maybe on yours it's timing out.

User vs. system
[url="http://www.lavasoftsupport.com/index.php?showtopic=28882&view=findpost&p=118111"]http://www.lavasoftsupport.com/index.php?s...st&p=118111[/url]

Cressy noticed AAWTray behaves differently depending on if it's loaded at system level vs. user level - but the topic concerned updates rather than the tray icon.

As for the new service now starting the tray app, it seems sloppy there's a leftover msconfig entry from older installations, especially when it affects the newer version. I think Lavasoft would need to fix this with an update or patch to get rid of it. I'll start a bug thread to them, but if it's not widespread (due to one of the 2 reasons above), they may not get around to fixing it. Edited by visitor

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Hello again visitor and to everyone else,

Its OK now, I did a clean install of the latest installer, also used Revo and AFC to help clean up. I had to repeat 3 times for it to finally go right, the install hung up the first 2 times and you really have to be patient cz it would seem to stall. Now I have 1 final question: in the free version is there a 'true' real-time scanner? or is it something like spybot s&d w/ teatimer disabled?(kind of on-access only) and if this is so is it on par with AVG Free, Avira Personnal or Avast Home as a stand-alone av? The kind of setup I like is to have 1 combined av/as/ar - real time, 1 firewall and a couple of on demand scanners(I already have MBAM and Hitman Pro), is A-A Free on par?

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Well, I use Anniversary Edition which has Avira AV, so not sure how good the Vipre AV is in the new free version. You'd have to Google to get opinions. Although the Vipre AV is an extended engine, I'm not sure if it's running if Ad-Watch is turned off. I've always assumed turning off Ad-Watch means no real-time protection, on-demand scanning only. AVG has LinkScanner, similar to Ad-Aware Pro's network protection, so in a way it's free version has more to offer.

On my system, I've found Ad-Aware takes longer to load up than AVG, but after it's loaded, doesn't affect system speed as much, e.g. with AVG running, there's lag time to populate the folder/file list icons when opening Windows Explorer.

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