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      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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LS SteveJ

My Computer Is Infected - Why Does Ad-aware Not Remove The Infection?

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There are literally thousands of new spyware/adware/malware(s) per day. The Anti-Spyware vendors have research teams dedicated to hunting down, analyzing and adding detection for these to their databases on a daily basis. However, due to the extreme volume of infections and the fact that some infections maybe extremely regional, affecting only users in one certain language, there can be a delay before the infected files reach the research labs, and they are analyzed. Therefore, no Anti-Spyware application can provide 100% detection.

 

If you suspect that your computer is indeed infected, then you should follow the steps listed in "My computer is infected, what should I do?"

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