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      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

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LS SteveJ

My Computer Is Infected - Why Does Ad-aware Not Remove The Infection?

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There are literally thousands of new spyware/adware/malware(s) per day. The Anti-Spyware vendors have research teams dedicated to hunting down, analyzing and adding detection for these to their databases on a daily basis. However, due to the extreme volume of infections and the fact that some infections maybe extremely regional, affecting only users in one certain language, there can be a delay before the infected files reach the research labs, and they are analyzed. Therefore, no Anti-Spyware application can provide 100% detection.


If you suspect that your computer is indeed infected, then you should follow the steps listed in "My computer is infected, what should I do?"

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