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tomclans

Ad-aware does not work with eset smart security

4 posts in this topic

Ad-aware does not work with eset smart security, the computer freezes.
I hope if there is any solution to help me.
I purchased Ad-aware to 10/11/2011 and I can not use it.
works just version 8.1.4 and now I can not update definitions
my operating system is:
64bit windows7
I need help.
thanks
sorry for my bad English

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[quote name='tomclans' post='122643' date='Sep 16 2010, 07:11 PM']Ad-aware does not work with eset smart security, the computer freezes.
I hope if there is any solution to help me.
I purchased Ad-aware to 10/11/2011 and I can not use it.
works just version 8.1.4 and now I can not update definitions
my operating system is:
64bit windows7
I need help.
thanks
sorry for my bad English[/quote]
I am running Windows 7 Ultimate 64 bit, Eset Smart Security 64 bit and Ad-Aware 8.3.3 Pro without any problems.

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Since you paid for Ad-Aware, you should contact Lavasoft Support via the link in my signature. They should be able to help you determine what's wrong.

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[quote name='preb_dk' post='122647' date='Sep 16 2010, 10:35 PM']I am running Windows 7 Ultimate 64 bit, Eset Smart Security 64 bit and Ad-Aware 8.3.3 Pro without any problems.[/quote]

thanks for
reply

lavasoft response:
Dear customer

Ad-Aware and Eset are not compatible and will cause conflicts since they are both designed to do the same thing.

Would you like a refund?

Kind Regards,
Göran - Lavasoft Support

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