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middleman

lavasoft ad-aware, total failure!

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for several years i have tried downlaoding ad-aware, because once upon a time it was a good program. However, it always fails load, and i end up using other software

this time, i downloaded the new version from softpedia. It spend 30 mins updating files. however the program does not load, and is showing an erro message, not conencting...

you do not have a customer service for the free version, nor do u have an email

by not addressing this issue, how would i have faith in your company to purchase the pro version?

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In case softpedia hasn't updated to 8.3.5, try a Lavasoft mirror site:

[url="http://www.lavasoft.com/products/ad_aware_free.php"]http://www.lavasoft.com/products/ad_aware_free.php[/url]

8.3.5 was released recently, and is supposed to update 4x faster.

There's a sticky topic for the connection problem:

[url="http://www.lavasoftsupport.com/index.php?showtopic=27351"]http://www.lavasoftsupport.com/index.php?showtopic=27351[/url]

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the post Failed to Connect to Service, Solution & Workaround advises on removing ad aware with Revo, which I did

I also remvoed my otehr securty software, and re installed ad aware

I still get the same Failed to Connect to Service, message

there is obviously a problem, but why are lavasoft so lazy that they cannot find a solution?

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[quote name='visitor' post='123622' date='Nov 10 2010, 10:52 PM']In case softpedia hasn't updated to 8.3.5, try a Lavasoft mirror site:

[url="http://www.lavasoft.com/products/ad_aware_free.php"]http://www.lavasoft.com/products/ad_aware_free.php[/url]

8.3.5 was released recently, and is supposed to update 4x faster.[/quote]

FYI: The Lavasoft verision at the link you provide is distributing AAW v8.3.3

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[quote name='raygun' post='123660' date='Nov 15 2010, 05:16 AM']FYI: The Lavasoft verision at the link you provide is distributing AAW v8.3.3[/quote]

that's because Softpedia and other third party download sites are distributing
the FULL Ad-aware 8.3.3 setup install package.

visitor should have checked with Lavasoft if they're distributing the [b]full[/b]
AAW 8.3.5 installation package and not just the 8.3.5 update.

for now, I'll have to use the painfully slow update mechanism from the Ad-aware 8.3.4
program to download the update to ad-aware 8.3.5. Edited by erpguy6

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[quote name='erpguy6' post='123662' date='Nov 15 2010, 02:47 PM']that's because Softpedia and other third party download sites are distributing
the FULL Ad-aware 8.3.3 setup install package.

visitor should have checked with Lavasoft if they're distributing the [b]full[/b]
AAW 8.3.5 installation package and not just the 8.3.5 update.

for now, I'll have to use the painfully slow update mechanism from the Ad-aware 8.3.4
program to download the update to ad-aware 8.3.5.[/quote]

Huh? 8.3.5 update? The link Vistor provided IS for the 8.3.3 FULL installer.

Dunno what's going on with your system, but 8.3.3 to 8.3.5 took no more than about 10 minutes for me.

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[quote name='erpguy6' post='123662' date='Nov 15 2010, 10:47 AM']visitor should have checked with Lavasoft if they're distributing the [b]full[/b] AAW 8.3.5 installation package and not just the 8.3.5 update.[/quote]
Not sure an 8.3.5 installer exists yet - previously, Lavasoft was slow to release new installers so required use of update. I just wanted to post the official Lavasoft mirror site since I didn't see softpedia on the list.

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[quote name='ralphmalf' post='123638' date='Nov 11 2010, 05:31 PM']I still get the same Failed to Connect to Service, message

there is obviously a problem, but why are lavasoft so lazy that they cannot find a solution?[/quote]

I have the same problem you describe.
Anyone found a solution?

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