SpySentinel 30 Report post Posted February 8, 2011 (edited) Please follow the 2 step instructions below so you can post the required logs to receive help in the malware removal forum.Step #1Scan Your computer with Ad-AwareIt is easier to clean up malware when Ad-Aware has cleaned up files that are already in detection; and indeed, it is best not to go through manual removal steps, if the up-to-date Ad-Aware can do it automatically.Please, run a scan with the latest version of Ad-Aware, and ensure that you have the latest definition file by performing an update once Ad-Aware is loaded.Step #2Download FRST and save it to your desktop:For 64 bits Windows: http://download.bleepingcomputer.com/farbar/FRST64.exeFor 32 bits Windows: http://download.bleepingcomputer.com/farbar/FRST.exeDisable any script blocker (disabling your antivirus protection should be enough), and then double click FRST file to run the tool.Read the disclaimer and click Yes to accept it.Click Scan button.When done, FRST will create two (2) logs:FRST.txtAddition.txtInclude the contents of those reports to your post.-------------------------------Please do NOT send Private Messages to Staff or helpers to request assistance! We do not give a personal support via PM nor by email! The way to request help is to post a NEW TOPIC in the appropriate forum.Please be patient. Do not post multiple times for the same problem and do not bump your posts. It is important to keep 0 replies so the Volunteer Security Advisors can easily see who has not yet been helped. If you have not received help after 1 week, send a PM to one of the Staff members.-------------------------------Please also read these other threads for more information of who is helping you and how you can learn how to fight malware:ONLY *DESIGNATED HELPERS* MAY POST ADVICE HERE!Would you like to learn to fight malware ?Please help fight malware! Submitting files is easy Edited October 21, 2014 by CeciliaB Updated to reflect that FRST is used instead of DDS /Cecilia 22 Share this post Link to post Share on other sites
