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V8Goose

Ignored items not persistent

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Hi...

I am running e-blaster on a laptop.

The Ad-Aware (9.0.2) scan recognizes several of the e-blaster processes and identifies them as threats.

I add them all to the ignore list, process the actions and they are successfully added to the ignore list tab.

The problem is the next time Ad-aware scans the laptop, it finds those processes again disabling the program.

Does anyone know why items added to the ignore list are re-found during the next scan and are not persistent in the ignore list?

Appreciate your help.

Goose

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Hi

Do you mean that they are found in an actual scan again depite being added to the ignore list or did Ad-Watch detect them?

the ad-aware scan and the realtime protection in Ad-Watch uses different rule sets. If Ad-Watch is detecting them you need to chose to allow them or edit the rules for Ad-Watch processes.

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