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bloomnj

Cannot update since 4/12 ... thorax.aaw

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I am running Adaware Free Internet Security 9.03. Last update was 4/12 0150.0363

When I try to update it begins downloading and applying the updates.

When it gets to thorax.aaw it says Applying Update and the Update Manager just closes. No updates are applied.

Any suggestions on how to fix this.

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I did find the solution under another thread.

I stopped Adaware from running by right clicking and doing an exit.

Then go to start ... all programs .. Adaware and update from there. It worked.

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[quote name='bloomnj' post='126109' date='Apr 14 2011, 08:28 PM']I did find the solution under another thread.

I stopped Adaware from running by right clicking and doing an exit.

Then go to start ... all programs .. Adaware and update from there. It worked.[/quote]

OK - tried that, and after a couple of tries, it said it was up to date - 0150.0366

Something wrong with update from main application?

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That appears to be the latest definition release.

See this site ...
[url="http://www.lavasoft.com/mylavasoft/securitycenter/blog"]http://www.lavasoft.com/mylavasoft/securitycenter/blog[/url]

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[quote name='bloomnj' post='126109' date='Apr 15 2011, 06:28 AM']I did find the solution under another thread.

I stopped Adaware from running by right clicking and doing an exit.

Then go to start ... all programs .. Adaware and update from there. It worked.[/quote]

Not working for me, still returns last successful update date, 13/4 0150.363 Not sure what meant by right clicking & doing and exit, pls elaborate

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[quote name='Qanfud' post='126115' date='Apr 14 2011, 10:06 PM']Not working for me, still returns last successful update date, 13/4 0150.363 Not sure what meant by right clicking & doing and exit, pls elaborate[/quote]


From another thread entitled :

[b] "Update servers down?, can't update Ad-Aware 9.0.3"[/b]

This worked for me - you can view this info on the thread named above as well.

[quote][b]Hello Adopt-A-Greyhound

Can you please try and exit Ad-Aware (right click in the tray and choose exit)

Then, run the update from the start menu. If this does not fix the problem, please let me know.

Regards,
Jeff - Lavasoft [/b][/quote]

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[quote name='Adopt-A-Greyhound' post='126116' date='Apr 15 2011, 11:42 AM']From another thread entitled :

[b] "Update servers down?, can't update Ad-Aware 9.0.3"[/b]

This worked for me - you can view this info on the thread named above as well.[/quote]


I tried this method and still my definition version is 4/13/2011 0150.0363. Usually when I update Ad-aware sort of reboots but I noticed that this is not happening anymore.

BTW I'm in the Philippines! Edited by Gubat

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[quote name='Gubat' post='126118' date='Apr 15 2011, 12:57 PM']I tried this method and still my definition version is 4/13/2011 0150.0363. Usually when I update Ad-aware sort of reboots but I noticed that this is not happening anymore.

BTW I'm in the Philippines![/quote]

Finally got to update to the latest version 0150.0367

I finally figured out what the previous posts recommended as "exit and update from the start menu", meaning look for the Ad-aware updates from the Lavasoft program before re-starting the program completely.

Hope this clarifies somewhat for the other posts! Edited by Gubat

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[quote name='Gubat' post='126119' date='Apr 15 2011, 07:01 AM']Finally got to update to the latest version 0150.0367

I finally figured out what the previous posts recommended as "exit and update from the start menu", meaning look for the Ad-aware updates from the Lavasoft program before re-starting the program completely.

Hope this clarifies somewhat for the other posts![/quote]
That workaround will indeed allow you to apply the update. If you need some help, here's a guide: [url="http://www.lavasoftsupport.com/index.php?showtopic=31048"]http://www.lavasoftsupport.com/index.php?showtopic=31048[/url]

Andy
Lavasoft Malware Labs

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[quote name='LS Andy' post='126125' date='Apr 15 2011, 01:50 PM']That workaround will indeed allow you to apply the update. If you need some help, here's a guide: [url="http://www.lavasoftsupport.com/index.php?showtopic=31048"]http://www.lavasoftsupport.com/index.php?showtopic=31048[/url]

Andy
Lavasoft Malware Labs[/quote]
Andy,

I tried all the solutions and nothing has worked for me. I still cannot get updated. What's next????

LARMARMIL

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Hi larmarmil and blogger1,

Little more details would be nice, please.
Can you right-click de Ad-Aware icon in the system tray and select 'Exit Ad-Aware'? Do the icon disappear then?
Do you get any error messages from the Update Manager when you start it from the Start menu?

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[quote name='CeciliaB' post='126171' date='Apr 17 2011, 10:36 AM']Hi larmarmil and blogger1,

Little more details would be nice, please.
Can you right-click de Ad-Aware icon in the system tray and select 'Exit Ad-Aware'? Do the icon disappear then?
Do you get any error messages from the Update Manager when you start it from the Start menu?[/quote]

Yes I can right click icon and select exit. Icon disappears. No error messages.
I click on Start and All Programs and Lavasoft and Adaware and Adaware.
Icon reappears. Run update. Starts to reinitialize after applying thorax.aaw.
Stops here.

Larmarmil

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Hi larmarmil,

In start menu you have to select "Ad-Aware Updates" and not the program itself. See the instruction [url="http://www.lavasoftsupport.com/index.php?showtopic=31048&view=findpost&p=126123"]http://www.lavasoftsupport.com/index.php?s...st&p=126123[/url]

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CeciliaB: When I right click on system tray, I do not get an exit option. I get on right click: open, run as, send to, cut, copy, create shortcut, delete, rename, properties. When I go to start menu, etc., etc., the update still stops and kicks out when trying to apply thorax.aaw update. Please advise.

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[quote name='CeciliaB' post='126181' date='Apr 17 2011, 02:39 PM']Hi larmarmil,

In start menu you have to select "Ad-Aware Updates" and not the program itself. See the instruction [url="http://www.lavasoftsupport.com/index.php?showtopic=31048&view=findpost&p=126123"]http://www.lavasoftsupport.com/index.php?s...st&p=126123[/url][/quote]

Thanks. It now works.

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[quote name='blogger1' post='126182' date='Apr 17 2011, 05:55 PM']CeciliaB: When I right click on system tray, I do not get an exit option. I get on right click: open, run as, send to, cut, copy, create shortcut, delete, rename, properties. When I go to start menu, etc., etc., the update still stops and kicks out when trying to apply thorax.aaw update. Please advise.[/quote]
Hi blogger1,

Do we mean the same thing with "system tray"? I mean the area in the lower right corner where the clock is displayed. You should have an Ad-Aware icon there when it is running. Sometimes you have to click on a symbol similar to << to display all available icons in the system tray.

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I do not have an AA globe icon on right by clock. I have an AA globe icon on left bottom to the right of my start. There are no hidden icons. Edited by blogger1

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Hi blogger1,

That is the quick start field which contains short-cuts to programs. A short-cut icon cannot be used to control a running program.

Do you have version 9 of Ad-Aware?
Are you sure Ad-Aware/Ad-Watch is running?

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Do you have another antivirus program installed?

What is happening when you do:
# Click on Start -> All Programs -> Lavasoft -> Ad-Aware -> Ad-Aware Updates
# Allow update manager to update

"Guide for manually loading def file into Ad-Aware 9.x": [url="http://www.lavasoftsupport.com/index.php?showtopic=30569"]http://www.lavasoftsupport.com/index.php?showtopic=30569[/url]

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