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alum07

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I just purchased this sdownload b/c of a rougeware called AV Protection 2011. It will not allow me to download completely. I tried doing this in safe mode but no jow, because windows installer doesnt work in safemode. please help. i would like to start using my computer to be productive again.

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Hi alum07,

Many malicious programs prevents the installation of antivirus programs. We have to start cleaning the computer with help of other programs. Please, to get help with cleaning your computer follow the instructions in the topic [url="http://www.lavasoftsupport.com/index.php?showtopic=30823"]Read This Before You Post![/url] and I will move your topic to the forum [url="http://www.lavasoftsupport.com/index.php?showforum=36"]Help with Stubborn Infections[/url].

Edit:

If you cannot download anything on the infected computer, please download files on another computer and move the files with an USB flash drive, CD disc etc. to the infected computer. Move logs in the other direction in the same way.

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Thank You !

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