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louiskam

Any new defination(s) soon?

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Hi Louis Kam,

Another person has also reported this, but I cannot get in touch with my contact person at Lavasoft until Wednesday.

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I´m also very astonished that there is no Update of the Definition Files since 21[sup]th[/sup] of December??????
I looked at Definition Files Update side an nothing changed.

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Hi everybody,

Lavasoft is investigating the problem. Since my contact person at Lavasoft was on a business trip last week and Christmas holiday this Monday, I could not reach him until yesterday.

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Lavasoft has managed to find the reason and will probably be able to fix the problem tomorrow (Friday, office hours, European time). It has taken more time than usual due to the holidays.

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Thanks for the update, Cecilia.
If you know what the problem was, do consider to share it with us at least for future reference.
If Lavasoft was not shut down a week for holidays then, it seems they have a very serious internal issue here. At least very poor communication with the users. Edited by Louis Kam

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Hi Guys!

Happy New Year! After the update on the 31st I am now unable to get any updates. The download starts but is unable to finish the complete update.

Am I alone in with this problem?

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Happy New Year, Gubat!

There are several reports in the forum about this new update problem. Lavasoft is trying to find a solution.
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Hi Gubat,

Please, test if you can update Ad-Aware now by using the built-in function. Lavasoft has made some changes.

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My V9.5.1 free one's definitions are now to "685" tonight.

My V8.1.4 is still in "998" though.

Its unreliable connection service during the past few weeks really frustrate me.

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Louis Kam,

I understand you, we are many that are frustrated after these two weeks.
Tomorrow I'll check with my contact person about the versions of the definitions.
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I´m also a little astonished, the last update was from 13[sup]th[/sup] Jan., in [url="http://www.lavasoft.com/mylavasoft/securitycenter/blog"]Definition file update for Ad-Aware[/url] the lastest version is 15th Jan..
When I klick the Web-Update I get the message "Software is already up to date, what´s going on?

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[quote name='stophis' timestamp='1326658182' post='132198']
I´m also a little astonished, the last update was from 13[sup]th[/sup] Jan., in [url="http://www.lavasoft.com/mylavasoft/securitycenter/blog"]Definition file update for Ad-Aware[/url] the lastest version is 15th Jan..
When I klick the Web-Update I get the message "Software is already up to date, what´s going on?
[/quote]

Same thing happens to me!

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my last update was 14th on both machines, and now when i tried both it locks up and disappears OR it does a gui fail error. what gives? thought this thing was working, and now its not. Edited by lanedtul

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