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BERLO299

UPDATE CSC39-EN-0-11340-F.SBR.sgn.f

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Hi,
I have the same problem as everybody else. I have tried for a whole week to get the free update 9.6 to work but "the big file" does never finish. It stops after a while and Ad-Aware is closing down.
I have also been using Ad-Aware for many years but now I start to hesitate if this is a reliable SW:)
Why don't the technichians do? have they not found the root-cause? or don't they have any solution to the bug?
I actually planned to buy a pro version but now I hesitate.
Help is quickly needed
sabonde

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Hi,

My contact person at Lavasoft has been on vacation today, why I cannot get any new information until Monday.

Lavasoft must have believed that the new hardware would solve the problem, otherwise they hadn't bought it.

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not fixed, still cant update at all, manager comes up stays blank then errors with manager cant connect or check my firewall for permission. funny tho, its been working fine till the 6th on, desktops last update was 5th according to what it says, but other machine wont update at all, last one was 22 days ago when i run it last. even did a fresh install, nothing but errors.

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[quote name='Me~shel' timestamp='1325708781' post='131671']
[size=4][font=times new roman, times, serif][color=#800080]I am having a similiar problem trying to update the Ad-Aware Free version 9.6.0[/color][/font][/size]
[size=4][font=times new roman, times, serif][color=#800080]Update is: CSC39-EN-0-11345-F.sbr.sgn.f...size: 79828kB[/color][/font][/size]
[size=4][font=times new roman, times, serif][color=#800080]My update will only get to 1.2% and then close out and the program.[/color][/font][/size]
[size=4][font=times new roman, times, serif][color=#800080]I do not receive any error message and I'v been using Ad-Aware Free for quite some time on my PC.[/color] [/font][/size]
[size=4][font=times new roman, times, serif][color=#800080]We need a solution here... :( [/color][/font][/size]
[/quote]
[size=4][font=times new roman, times, serif][color=#800080][b]STILL NOT WORKING, as of 01/07/2012 at 3:08 PM EST... :excl: [/b][/color][/font][/size]

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Hi,

See this post by Lavasoft's Andy:
http://www.lavasoftsupport.com/index.php?/topic/32067-ad-aware-96-will-not-update/page__view__findpost__p__131778

If you still have any problems with updating, please follow this post:
http://www.lavasoftsupport.com/index.php?/topic/32053-web-update-fails-and-extremely-slow-downloading/page__view__findpost__p__131781

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[b]Still unable to update....log file as follows...[/b]

MSG [2556] 2012/01/08 00:37:47: Downloading file: metafile.dat.lzma size: 37kB
MSG [2556] 2012/01/08 00:37:47: Connected: download.lavasoft.com//public/aawemerald/
MSG [2812] 2012/01/08 00:48:40: Definition: checksum mismatch for : [C:\ProgramData\Lavasoft\Ad-Aware\Update\CSC39-EN-0-11356-F.sbr.sgn]
MSG [2812] 2012/01/08 00:48:42: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\AAWService.exe [ea38136981c61c571d52c380daad46ef]
MSG [2812] 2012/01/08 00:48:42: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\AAWTray.exe [0830e6ba8463bef96cf69c1993f74a4b]
MSG [2812] 2012/01/08 00:48:43: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\Ad-Aware.exe [60a68843f7a29195ff0cadaabd46973f]
MSG [2812] 2012/01/08 00:48:44: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe [98070a7fce5b4afb24a142c6f4c25cc1]
MSG [2812] 2012/01/08 00:48:44: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\CEAPI.dll [da45220752c7e0eedc91f19dd055dbb0]
MSG [2812] 2012/01/08 00:48:44: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\Drivers\32\AAWDriverTool.exe [90d47f6edeb55afc4400e1e374015d85]
MSG [2812] 2012/01/08 00:48:45: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\Drivers\64\AAWDriverTool.exe [0efacc4be5599b1374fe21c950158e8a]
MSG [2812] 2012/01/08 00:48:45: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\PrivacyClean.dll [082df48d6e9bb8f495c8f4b8161f6819]
MSG [2812] 2012/01/08 00:48:45: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\RPAPI.dll [af814f7410549fcd2b035127f06d12c6]
MSG [2812] 2012/01/08 00:48:45: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\Rebrand.dat [5626b45226ac55801ecc919533344397]
MSG [2812] 2012/01/08 00:48:46: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\Resources.dll [bf4ed9a78f1a299966906cb7de598215]
MSG [2812] 2012/01/08 00:48:46: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\ShellExt.dll [d557e34417045fe1ae75519930f3fa61]
MSG [2812] 2012/01/08 00:48:46: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\UpdateManager.dll [10e320cd6cbf75e6f71abb15a369cb0e]
MSG [2812] 2012/01/08 00:48:46: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\VipreBridge.dll [7bcdec085127ce4a11932a10250c7b2c]
MSG [2812] 2012/01/08 00:48:46: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\aawapi.dll [2d9b110c5fa590f445d624b21794ac93]
MSG [2812] 2012/01/08 00:48:47: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\lavalicense.dll [45fa48cd09417fce800bbdcf015d7158]
MSG [2812] 2012/01/08 00:48:47: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\lavamessage.dll [5e1a18be390f5a7c4ed176e80b8cbbbe]
MSG [2812] 2012/01/08 00:48:47: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\unrar.dll [e7bbfda22b307d8489ad15bba3f3e911]
MSG [2812] 2012/01/08 00:48:47: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\Resources_64.dll [8e6f9240e714eb97470eccb57418068f]
MSG [2812] 2012/01/08 00:48:47: Patch: broken patch, defaulting to full file: C:\ProgramData\Lavasoft\Ad-Aware\Update\version.dat []
MSG [2812] 2012/01/08 00:48:47: Component: download successful: C:\ProgramData\Lavasoft\Ad-Aware\Update\version.dat [a6812790011e6fbeb530763d314ae594]
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-Aware.exe
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\CEAPI.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\Drivers\32\AAWDriverTool.exe
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\Drivers\64\AAWDriverTool.exe
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\PrivacyClean.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\RPAPI.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\Rebrand.dat
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\Resources.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\ShellExt.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\UpdateManager.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\VipreBridge.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\aawapi.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\lavalicense.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\lavamessage.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\unrar.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\Program Files (x86)\Lavasoft\Ad-Aware\Resources_64.dll
MSG [2812] 2012/01/08 00:48:54: Component: install successful: C:\ProgramData\Lavasoft\Ad-Aware\version.dat
MSG [2556] 2012/01/08 00:48:55: Update finished
MSG [4436] 2012/01/08 00:49:02: Extended definition: current version is 0 and latest is 11359
MSG [1916] 2012/01/08 00:49:03: Extended definition: current version is 0 and latest is 11359
MSG [1916] 2012/01/08 00:49:03: Extended definition: current version is 0 and latest is 11359
MSG [1916] 2012/01/08 01:04:48: Definition: checksum mismatch for : [C:\ProgramData\Lavasoft\Ad-Aware\Update\CSC39-EN-0-11356-F.sbr.sgn]
MSG [4436] 2012/01/08 01:04:50: Update finished

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Hi,

Thanks to all for notifying us of this issue. This problem is only affecting users that have uninstalled/reinstalled Ad-Aware, or have installed Ad-Aware for the first time.

Please visit [url="http://www.lavasoftsupport.com/index.php?/topic/32073-ongoing-update-issues-08-jan-2011/"]here[/url] for more information.

Regards,

Andy
Lavasoft Malware Labs

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Hi all,

You will hopefully have noticed that the update problem has been resolved. Thank you for keeping us informed - it was very helpful. If you experience any more problems, please create a new thread in this forum. Thanks!

Regards,

Andy
Lavasoft Malware Labs

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[quote name='LS Andy' timestamp='1326187050' post='131907']
Hi all,

You will hopefully have noticed that the update problem has been resolved. Thank you for keeping us informed - it was very helpful. If you experience any more problems, please create a new thread in this forum. Thanks!

Regards,

Andy
Lavasoft Malware Labs
[/quote]

[color=#800080][size=4][font=times new roman, times, serif]Kudos Andy, finally today I can update to the latest 1/10/2012 0150.0675. :D [/font][/size][/color]

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[quote name='LS Andy' timestamp='1326187050' post='131907']
Hi all,

You will hopefully have noticed that the update problem has been resolved. Thank you for keeping us informed - it was very helpful. If you experience any more problems, please create a new thread in this forum. Thanks!

Regards,

Andy
Lavasoft Malware Labs
[/quote]


Hi Andy,

My latest update was on 08 Jan 2012 with def version 0150.0675, all attempts to update have been met with a message that software is already up to date, is this true?

Thanks

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Yes, that is another problem that has turned up now. Lavasoft is working on it.

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Hi,

Please see [url="http://www.lavasoftsupport.com/index.php?/topic/32085-ongoing-def-file-update-issues-01500675/"]here[/url] for more information.

Regards,

Andy
Lavasoft Malware Labs

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