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BobL1953

Version 9.5.1 Process blocked

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I have a software that I use daily and sometimes need to install additional modules. When I try to install additional modules Adaware stops the process as it sees as a generic trojan. Additionally it stops the use of the software multiple times a day. The only way to continue using the software is to get completely out of the computer and back in. Then usually when a computation is done twice Adaware stops the file. I cannot find where to tell it to ignore the file. I have the free version so can someone tell me how to teach it that this is a safe file?

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Hi BobL1953,

Best is if Lavasoft can investigate the program and can change its classification to good. Please, either fill in the form on http://lavasoft.com/support/securitycenter/report_false_positives.php or follow the guide http://www.lavasoftsupport.com/index.php?showtopic=18033 to give Lavasoft all the information they need to be able to investigate if it is a false positive.

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