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    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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Mistrgoodwrench

Upgraded from Free to Pro - won't accept registration

Question

Hello, All.

I've had the free version of AA for a long time and bought Pro and Registry Tuner today. RT loaded and registered without any issues but AA Pro won't accept my registration key and when I launch AA Free it just says "Initializing Engine" and does nothing else.

Any help is appreciated!


Thanks,
Richard

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3 answers to this question

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Hi Mistrgoodwrench,

It is only Lavasoft that can help you with registration issues, and not this forum with mostly volunteers: http://lavasoft.com/mylavasoft/support/supportcenter/contact_support

Do you have another antivirus program or similar program installed? It might be some kind of conflict with that stops Ad-Aware from working.

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You're welcome :)

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