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sushh

can't seem to get ad aware 10.x up and running

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I recently installed the newest version of AW free, but it won't run at all.

1) it wont update and no definitions were ever downloaded

2) it's impossible to start a scan, as the scan button remains idle(pale)

3) my pc status is at risk, but when I try to fix the three listed problems, nothing happens

This is really frustrating! I've been using Ad aware for several years with no problems - and now problems is all I have...

Please help.

Kind regards, sushh

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Hi sushh,

1) Do you have another antivirus or similar program installed?
Are you behind a proxy server?

2 and 3) The reason is that no definitions have been downloaded.

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Hi Moderator!

1) I'm connected through WIFI, where do I check to see if I'm behind a proxy server?(don't think so..) My PC was born with McAfee - that was never a problem before - so I just ignored it.

2/3) yes, I know. I tried and tried to download the definitions but no result.. Don't know why they were not downloaded.

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Hi sushh,

Ad-Aware 10.1 is a combination of antivirus and anti-malware program with full real-time protection, while Ad-Aware 9 only has limited real-time protection. McAfee antivirus program also has full real-time protection. When running McAfee Antivirus and Ad-Aware 10.1 at the same time, it likely that conflicts will occur. If you want to continue to use McAfee, I suggest that you stay with Ad-Aware 9, that you can download from FileHippo.

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ok thanks. I dont really know what is best...

I'll talk to friends about which to keep and make my decision.

klind regards sushh

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