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    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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SilverDP

Can't Scan!?!?!

6 posts in this topic

Whaaa??

Well, When my Ad Aware v9 said to update, I did obivously...

When it finish I was gonna scan but thee was no scan button???

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Hi SilverDP,

You haven't downloaded any definitions yet. Please, select "Update Definitions" tab and do that first.

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No problem :)

Is the computer connected to internet through a proxy server or in any other unusual way?

Do you have another antivirus program or firewall program installed? If yes, which?

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Do you have both Ad-Aware 9 and 10 installed?
Sometimes it happens that Ad-Aware 10 installation program cannot uninstall Ad-Aware 9, and then you have to first uninstall both versions and then install 10.1.
[url="http://www.lavasoftsupport.com/index.php?showtopic=30850"]How to uninstall Ad-Aware 9.x[/url]

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