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CeciliaB

Solution
"Install package save error"

1 post in this topic

This is a summary of the problem and solution described in http://www.lavasoftsupport.com/index.php?/topic/32843-adawarefree-v103453935-install-error-install-package-save-error/

 

DKielby was updating from Ad-Aware 10.2 to 10.3 and got the error message:

"Installation package save error. Please, check your firewall and security settings and try again later."

 

DKielby found this solution:

"First I looked in the Programs and Features control panel. I found three Ad-Aware installations.

1. Ad-Aware Security Add-on v2.2.0.11

2. Ad-Aware Browsing Protection v1.0.1.41

3. Ad-Aware Antivirus v10.2.21.3698

 

I successfully uninstalled the Security Add-on. I successfully uninstalled Browsing Protection. Then, the Antivirus program which remained offered two choices; 'CHANGE' and 'REPAIR'. There was no option to uninstall. I did not even look at the CHANGE option. I ran the REPAIR option. The repair process did it's thing and disappeared. I was a bit disappointed that there was no confirmation of the REPAIR completion nor it's success. The progress bar just disappeared. Then I looked to confirm that I still had a functional Ad-Aware v10.2.21.3698, and yes I did. Next I ran again the installation program file which was already downloaded. Installation was successful. Ad-Aware Free v10.2.21.3698 was upgraded to Ad-Aware Free v10.3.45.3935."

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