• Announcements

    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
Sign in to follow this  
Followers 0
WilliamG

cannot do quick scan - scan button greyed

8 posts in this topic

Good day ,

 

Have had Adaware Free 10.2 working well since August 2012 .

 

Over the last two days have not been able to

do a Quick Scan .

 

My Ad Aware Free home page indicates :

Computer status : protected

click on Scan Now ,

goes to Scan page - cannot click on the the scan button

- it is greyed !!

 

Last update 24 Nov 2012 : on checking for updates -

response received " definitions are up to date " .

Last full scan per schedule : 25Nov2012 14.01 PST .

 

Any advice or tip to resolve this glitch will be appreciated .

 

Many thanks .

Share this post


Link to post
Share on other sites

I am also having exactly the same problem.

I have uninstalled my adaware and reinstalled the latest version but still can not run any kind of scan.

Share this post


Link to post
Share on other sites

I have just tried to update again and it let me and I have got the ability to scan back again.

Thank you very much, your help is greatly appreciated.

Share this post


Link to post
Share on other sites

You are welcome :)

 

I'm glad you could update. There are some issues with the update servers at the moment. It is seldom, that it's possible to update, but hopefully it's solved soon.

Share this post


Link to post
Share on other sites

You are welcome, WilliamG :)

I'm glad it's working again and that I can get my Ad-Aware updated.

 

The issue with the update servers was solved approx. 1 hours before you wrote here. But the servers will be heavy loaded now, when all installations of Ad-Aware need to download several days of new definitions and it will take some time before everything is as usual.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0