• Announcements

    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
Sign in to follow this  
Followers 0
IgorStelin

Couldn't connect to update service

2 posts in this topic

I uninstalled Adaware 9 and installed 10.5 today (running Vista). I already have McAfee running, so Adaware installed in "Compatible" mode. I try to load definitions, and always get "Couldn't connect to update service" message. THanks!

Share this post


Link to post
Share on other sites

Hi Igor,

 

Is the computer connected to internet through a proxy server?

That isn't supported by Ad-Aware 10. It doesn't seem to be a general update issue, since I got new definitions 5 minutes ago.

Please, report back, if you have the same issue tomorrow, and I'll ask my contact person at Lavasoft.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0