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Ray71rn

I can't uninstall Ad-Aware AE from Windows Vista Home Edition Service Pack 2!

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Hi,

 

I have a Fujitsu Siemens Amilo with Windows Vista Home Edition Service Pack 2.

My problem is I can't uninstall Ad-Aware AE from my computer, since my uninstall option in programs has vanished?!?

Why? I don't have a clue and I tried to activate the uninstall feature but I can't find my ways round in win vista anymore..

And Microsoft doesn't seem to have any answers either well I haven't posted there yet but I have looked around if anyone

else encountered the same or similar issue and nothing.

Please help me someone who knows urgently.

 

Most kindly

Ray

Edited by Ray71rn

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Hi Ray,

 

Is Ad-Aware AE still running in the computer?

Do you have the program folder of Ad-Aware and does it contain an uninstall program (or did you mean that with "in programs")?

Have you checked if Ad-Aware is listed in Control Panel - Programs and Features (or did you mean that with "in programs")?

 

You can try to uninstall Ad-Aware AE by using Revo Uninstaller as suggested in this post: http://www.lavasoftsupport.com/index.php?/topic/23058-cannot-uninstall-free-ad-aware-2008/#entry94152

Make sure that you install the free version and untick all unnecessary stuff as toolbars during the installation.

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Hi Lavasoft Moderator,

 

No it doesn't contain the uninstall program folder in the start menu > all programs. And Yes Ad-Aware AE is listed in Control Panel > Programs and Features,

but the uninstall option doesn't appear for this program though it does for the rest of the program in Control Panel > Programs and Features.

 

I have tried to uninstall Ad-Aware AE with Revo Uninstaller but I didn't untick all unnecessary stuff as toolbars during the installation, although I am pretty

sure I dont have any toolbars in IE other than the shortcut toolbar.

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Hi Ray,

 

Let us see if and what in Ad-Aware that is still running.

 

Save DDS to your desktop: http://download.bleepingcomputer.com/sUBs/dds.scr

Double-click on the DDS tool to run it.

When finished, DDS will open two (2) logs:
1. DDS.txt
2. Attach.txt

Save them to your desktop and paste the content of DDS.txt into your answer.

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