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CeciliaB

Solution when internet connection is lost after uninstallation of Ad-Aware 11

Question

The following instruction is not valid for Ad-Aware version 11.11.

 

Sometimes the internet connection is lost when uninstalling Ad-Aware 11.

If it happens in your computer, please download the correct fix.
For 32 bits XP: Uninstall_fix_XPx32.zip
For 64 bits XP: Uninstall_fix_XPx64.zip
For 32 bits Vista: Uninstall_fix_Vistax32.zip
For 64 bits Vista: Uninstall_fix_Vistax64.zip
For 32 bits Windows 7: Uninstall_fix_Win7x32.zip
For 64 bits Windows 7: Uninstall_fix_Win7x64.zip
For 32 bits Windows 8.x: Uninstall_fix_Win8x32.zip
For 64 bits Windows 8.x: Uninstall_fix_Win8x64.zip

If you don't know if you have 32 or 64 bits XP, you probably have 32 bits, since 64 bits XP is rare.

Save the zip file with the fix on a Flash drive, CD disc or some other media you can transfer to the computer without internet connection.
Copy the zip file to the desktop of the computer without internet connection.

For 32 bits XP:
Right-click the zip file and select Extract all.
A folder called Uninstall_fix_XPx32 will be created on the desktop and opened.
Open its sub-folder called win32.
Run the file called uninstall_fix.

For 64 bits XP:
Right-click the zip file and select Extract all.
A folder called Uninstall_fix_XPx64 will be created on the desktop and opened.
Open its sub-folder x64 .
Run the file called uninstall_fix_XPx64.

For 32 bits Vista:
Right-click the zip file and select Extract all.
A folder called Uninstall_fix_Vistax32 will be created on the desktop and opened.
Open its sub-folder x32.
Run the file called uninstall_fix_Vista_x32.

For 64 bits Vista:
Right-click the zip file and select Extract all.
A folder called Uninstall_fix_Vistax64 will be created on the desktop and opened.
Open its sub-folder Vista x64 and then its sub-folder x64.
Run the file called uninstall_fix_Vista_x64.

For 32 bits Windows 7:
Right-click the zip file and select Extract all.
A folder called Uninstall_fix_Win7x32 will be created on the desktop and opened.
Open its sub-folder x32.
Run the file called uninstall_fix_WIN7_x32.

For 64 bits Windows 7:
Right-click the zip file and select Extract all.
A folder called Uninstall_fix_Win7x64 will be created on the desktop and opened.
Open its sub-folder x64.
Run the file called uninstall_fix_WIN7_x64.

For 32 bits Windows 8.x:
Right-click the zip file and select Extract all.
A folder called Uninstall_fix_Win8x32 will be created on the desktop and opened.
Open its sub-folder x32.
Run the file called uninstall_fix_WIN8_x32.

For 64 bits Windows 8.x:
Right-click the zip file and select Extract all.
A folder called Uninstall_fix_Win8x64 will be created on the desktop and opened.
Open its sub-folder x64.
Run the file called uninstall_fix_WIN8_x64.

 

Your internet connection should be restored when the program is done.

If not, please start a new topic and ask for help.
http://www.lavasoftsupport.com/index.php?/forum/190-ad-aware-11/

Uninstall_fix_ XPx32.zip
Uninstall_fix_XPx64.zip
Uninstall_fix_Vistax32.zip
Uninstall_fix_Vistax64.zip
Uninstall_fix_Win7x32.zip
Uninstall_fix_Win7x64.zip
Uninstall_fix_Win8x32.zip

Uninstall_fix_Win8x64.zip

Edits:
Added Vista 64 bits
Added Vista 32 bits and corrected the instructions.
Added Windows 7 32 and 64 bits.

Added Windows 8.x 32 and 64 bits.

Added not valid for Ad-Aware 11.11

Edited by CeciliaB
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