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megamind

Can't Activate Ad Aware 11

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Hi megamind,

 

Can't you send in your email address, can't enter the received key or what?

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Please send me a PM with your email address and activation code. I'll forward it to my contact person at Lavasoft.

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Got it activated with my activation code which i received during beta testing.But i think server responsible for free version of ad aware is down or it may be something to do with activation code.

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There are no known issues with the activation server.

 

1. To be able to investigate your activation issue (using the beta key isn't a good solution since that can suddenly be blocked), please send me a PM with your activation key and email address.

 

2. Lavasoft also needs the physical address of the built-in network card and the number of network cards, please include them in the PM.

 

How to find the physical address:

Start button - All programs - Accessories - Command Prompt

Enter the command:

ipconfig /all

 

Locate the first line with the Physical address header, Lavasoft needs the value on that line, e.g. 00-60-00-DD-00-0E.

 

Count how many lines with Physical address you have.

 

3. Please, collect logs and other information by following the instructions in http://www.lavasoftsupport.com/index.php?/topic/33638-collect-logs-for-troubleshooting/ to let Lavasoft investigate your issues.

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