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swtpc6800

Ad Aware Total under XP, CPU Problems

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Running XP, sp3, Ad Aware Total. If I do a virus profile upgrade, task called gdscan will take over system, 100% cpu. If I kill that task, it comes back after a minute, only this time, it can't be killed.

 

It also automatically runs briefly upon ipl.

 

It may be related, but an empty folder box, part of the lavasoft folders, pops up at ipl time.

 

Have been using this for years.

 

Thanks,

Fred

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Hi Fred,

 

Which version of Ad-Aware Total do you have?

When did this issue start?

Did you install something did any other big change of the computer before the issue started?

 

Please, attach a screen shot of the empty folder box.

 

What is "ipl"?

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No changes to computer.

Problem has been there for months, just too tired to continue living with it.

 

ipl = initial program load, also known as boot, an old term

Sorry, I go back to punch card / paper tape days.

 

Doc attached includes screen shot of empty box and screen shot of lavasoft software versions.

 

It also shows the almost 100% cpu at boot, it lasts a couple minutes every boot.

 

Thanks,

Fred

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Screen shot attached.

Printed screen, saved as a document (tried .doc and .docx)

 

Neither file types will upload.

 

Replied to the update email with the screen shot.

 

Check your email for the document.

email failed.

 

Provide an email address and I will send you the screen shots.

Thanks

Fred

Edited by swtpc6800

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Save your screen shot as a jpg file and attach it. Make sure you click on reply to give you another blank screen with more reply options. :excl:

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Or make a compressed file (zip file) of the files first.

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