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JoCarlberg

My Ad-Aware (v11) found RoyalShopperApp, but...

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Hi,

 

days ago, my pc got the said stubborn item, it now just refuses to go off form my computer.

 

OS: 64-bit Win7

Ad-Aware: ver11

 

BTW, I've updated it to its latest edition.

 

What else can I do to get rid of the mentioned RoyalShopperApp?

 

thx!

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Hi Jo,

 

Let us see what's going on in your computer. Please, download Farbar Recovery Scan Tool (FRST) and save it on the desktop: http://download.bleepingcomputer.com/farbar/FRST64.exe

 

Start the FRST program.

 

Read the disclaimer and click Yes to accept it.

Click Scan button.

When done, FRST will create two log files, called FRST.txt and Addition.txt, on the desktop.

 

Please, attach them to your reply (press "More Reply Options" button to see how to attach files).

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Due to lack of feedback, this topic has been closed.

 

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

 

Everyone else please begin a New Topic.

 

Thank You !

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