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CeciliaB

Problem after upgrade to Windows 10 or after installation of new versions of Windows 10 or Ad-Aware

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Two alternative problem descriptions:

  • Ad-Aware isn't working well, e.g. features cannot be activated, after you have upgraded to Windows 10 or installed a new version of Windows 10, e.g. the November update to version 1511,
  • Ad-Aware isn't working well, e.g. features cannot be activated, after a program update, and you have upgraded to Windows 10 or installed a new version of Windows 10, e.g. the November update to version 1511, with Ad-Aware installed.

In either case, please uninstall Ad-Aware from Control Panel, restart the computer and install Ad-Aware again.

 

If Ad-Aware still isn't working well, please collect logs and other information by following the instructions in http://www.lavasofts...roubleshooting/to let Lavasoft investigate it. Start a new topic in the forum and upload the logs with your post.

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