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LS SteveJ

During an Ad-Aware scan, I get a bluescreen and my computer restarts, what is wrong?

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If your computer encounters a bluescreen during an Ad-Aware scan, and you have followed the steps for Virtumonde removal, please try these steps.

 

* Open Ad-Aware

* Click on Settings (The cogwheel icon)

* Choose "Tweak -> Scanning Engine"

* Deselect the "Unload recognised modules during scan" option

* Perform an Ad-Aware Scan

 

Save your Ad-Aware scan log, and be prepared to post this in the support forum

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