• 0
Sign in to follow this  
amsmagic

Blue Screen of Death on Windows 10 - Can't fix! -

Question

Hi all,

 

TLDR; AD-Aware 11 causes blue screen of death on a fresh install of windows 10. After some research it APPEARS (not 100% tested) to be because windows 10 defender has real time protection ALWAYS on, and aware 11 conflicts. I don't want to install in compatibility mode because I purchased adaware for its real time protection! What can I do?

 

 

I've been using AD-Aware since my early days on windows XP, it was always my go too. I switched to Mac OS for quite a few years, but my PC building side had a resurgence so after splurging on building a beast, I'm back to windows. Ad-Aware is all I feel comfortable with using, but it appears I cannot use it because the real time protection feature of windows 10 defender is stuck on. I do not wish to install in the mode that doesn't allow for real time protection from adaware. What can I do?

 

NOTE: I am not 100% sure that that is the reason of the BSoD, but after research and considering I'm doing this on a clean install of windows that is my conclusion thus far.

 

Any work Arounds?

 

Thanks so much,

Anthony

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0

Hi all,

 

TLDR; AD-Aware 11 causes blue screen of death on a fresh install of windows 10. After some research it APPEARS (not 100% tested) to be because windows 10 defender has real time protection ALWAYS on, and aware 11 conflicts. I don't want to install in compatibility mode because I purchased adaware for its real time protection! What can I do?

 

 

I've been using AD-Aware since my early days on windows XP, it was always my go too. I switched to Mac OS for quite a few years, but my PC building side had a resurgence so after splurging on building a beast, I'm back to windows. Ad-Aware is all I feel comfortable with using, but it appears I cannot use it because the real time protection feature of windows 10 defender is stuck on. I do not wish to install in the mode that doesn't allow for real time protection from adaware. What can I do?

 

NOTE: I am not 100% sure that that is the reason of the BSoD, but after research and considering I'm doing this on a clean install of windows that is my conclusion thus far.

 

Any work Arounds?

 

Thanks so much,

Anthony

 

Hi Anthony,

 

During the installation of Ad-Aware, Defender should automatically be disabled. I suggest that you first try with uninstalling Ad-Aware, restarting the computer and then installing Ad-Aware again, and hopefully Defender will be disabled this time.

 

While Ad-Aware is uninstalled, you maybe can test if the BSOD are gone.

Share this post


Link to post
Share on other sites
  • 0

Hi Anthony,

 

During the installation of Ad-Aware, Defender should automatically be disabled. I suggest that you first try with uninstalling Ad-Aware, restarting the computer and then installing Ad-Aware again, and hopefully Defender will be disabled this time.

 

While Ad-Aware is uninstalled, you maybe can test if the BSOD are gone.

Thank you for your reply. Just tested this. The BSoD is gone when Ad-Aware is uninstalled. I attempted to uninstall, restart, and reinstall again but windows defender still stays on. I disabled the real time protection feature of defender but I still got the BSoD (assuming because Microsoft says it can automatically turn itself on) To be 100% sure I booted up into a fresh copy of windows onto a fresh SSD, and the problem still occurs. I just paid 24.99 for the year so I'm really hoping to get this resolved.

 

If it helps these are the computer specs;

 

Asus Hero Alpha Mobo

Avexir core series Ram 16GB

I7 6700k OC 4.5Ghz

GTX 1080 SC EVGA

Samsung 950 pro SSD

Firecuda SSHD

 

I don't think it's a hard ware confliction though.

Edited by amsmagic

Share this post


Link to post
Share on other sites
  • 0

 

 

You're welcome :)

 

Please, collect logs and other information by following the instructions in http://www.lavasoftsupport.com/index.php?/topic/33638-collect-logs-for-troubleshooting/

Enable small memory dump file as described here: https://support.microsoft.com/en-us/kb/315263 section "Configure the dump type" and note the path and filename of the dump file.

After a new crash, compress the created dump file into a zip file and upload it, too.

Lavasoft needs those files to investigate your problem.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this