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CeciliaB

Installation problem in Windows 7

Question

If you get the message "Error: Couldn't create process." after installation of/upgrading to adaware antivirus 12, please try:

 

1. Make sure that you have Service Pack 1.

 

2. Reboot the computer, since that sometimes solves this type of error.

 

3. It's very important that Windows 7 is updated, since adaware depends on the update called KB 3033929.

Please try to install it:

Windows 7 32 bit: https://www.microsoft.com/en-us/download/details.aspx?id=46078

Windows 7 64 bit: https://www.microsoft.com/en-us/download/details.aspx?id=46148

 

4. If you're using a virtual machine, there are some incompatibilities and it's not recommended.

 

 

If still unsuccessful, please start a new topic in the forum.

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