• 0
Sign in to follow this  
real_life

I can't update new version

Question

Hi Lavasoft

I send you email 4 times but no answer .why???

I can't update new version of ad-aware

it says "Couldn't create process"

I try to uninstall and re-install again but it still appear the same problem

 

please help me hurry

Teera K

Best Regard

post-110403-0-45193100-1487800451.jpg

Share this post


Link to post
Share on other sites

Recommended Posts

  • 0

Hi CeciliaB and Lava staff

 

Now I already finished all update window released but still found same problem with error 0xc0000428

I think this method is not solution

window can pass all update with normal situation no any error but after adaware12 installed KB3033929 error 0xc0000428 come back again

So I think adaware12 have bug and conflict with KB3033929

 

 

 

​please find others solution more

post-110403-0-15791600-1488417897_thumb.jpg

Edited by real_life

Share this post


Link to post
Share on other sites
  • 0

I don't think that's all updates, should be much more. Please search for updates again.

Share this post


Link to post
Share on other sites
  • 0

Hello CeciliaB and Lava staff

 

That's all update exactly

I check update from windows online .Not installed by standalone download

 

 

So this method is not solution when check for update again

So I think adaware12 have bug and conflict with KB303392

 

please find more solution

post-110403-0-44101000-1488445176_thumb.jpg

Share this post


Link to post
Share on other sites
  • 0

But your Windows 7 cannot be updated since the last update installed is Service Pack 1 and there have been hundreds of updates after that one (several every month since Service Pack 1 arrived six years ago). Maybe the hacked Windows has some problem with Windows Update.

 

Here is the convenience roll-up package with all updates from release of Service Pack 1 and up to last spring:

https://support.microsoft.com/en-gb/help/3125574/convenience-rollup-update-for-windows-7-sp1-and-windows-server-2008-r2-sp1

with resolutions for known problems, link to Microsoft Update Catalog and prerequisites.

 

Since that roll-up package is almost a year old, you've to install even more updates after it.

Share this post


Link to post
Share on other sites
  • 0

Hi Teera,

 

Is there a problem since Service Pack 1 is installed again?

I still don't see any updates from the last year, the only two updates after the last installation of Service Pack 1 are two drivers, no Windows updates.

 

Maybe you should ask for help with Windows Update in a forum for common Windows problems instead and come back here when you've managed to install all Windows updates.

Share this post


Link to post
Share on other sites
  • 0

Hi lavasolf

 

I post this to ask microsoft long time ago but nobody answer me

https://social.microsoft.com/Forums/en-US/49f2b78c-8cf3-4b1d-8c31-9d6cdf7b8b85/problem-error-0xc0000428?forum=technicalqueries

 

I think you should find the method to help me skip by pass to download KB303392

coz I am your customer I am not use free version of Lavasoft

 

Best Regard

Teera K

Share this post


Link to post
Share on other sites
  • 0

Hi Teera,

 

I'm a volunteer here, not working for adaware software (former Lavasoft). Since you have bought the product, you can contact the support team of adaware software: http://www.lavasoft.com/mylavasoft/support/supportcenter

 

Have you managed to get all other Windows Updates installed?

It's possible that KB303392 requires that other updates are installed.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this