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lankuzek

MP3 files take ages to be scanned

Question

Posted (edited)

With Adaware working, a folder with ~18 MP3 music files takes about 2-5 minutes to be loaded fully every time I open it. Folders with many MP3s can even reach more than 20 minutes. Can MP3 files even be infected?

Edited by lankuzek

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With Adaware working, a folder with ~18 MP3 music files takes about 2-5 minutes to be loaded fully every time I open it. Folders with many MP3s can even reach more than 20 minutes. Can MP3 files even be infected?

Hi again,

 

Do you've another antivirus, anti-malware, firewall or anything similar installed (or left-overs from uninstallations)?

The most common reason for problem of your type is that there is some kind of conflict between the two similar products.

 

If you aren't sure, I can check that in FRST logs.

 

Please, download Farbar Recovery Scan Tool (FRST) and save it on the desktop:

For 64 bits Windows: http://download.bleepingcomputer.com/farbar/FRST64.exe

For 32 bits Windows: http://download.bleepingcomputer.com/farbar/FRST.exe

 

Start the FRST program.

 

Read the disclaimer and click Yes to accept it.

Click Scan button.

When done, FRST will create two log files, called FRST.txt and Addition.txt, on the desktop.

 

Please, attach them to your reply (press More Reply Options button to see how to attach files).

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Hi Cecilia,

 

With Adaware stopped, a folder with 19 MP3 files (~4,8 to ~6,2 MB big) loads in a second and a half; Adaware makes it last 7 minutes :unsure:

I don't have any security software installed but Adaware and the ones that come with Windows 7 (Defender, Firewall).

FRST.txt

Addition.txt

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Hi lankuzek,

 

There is one left-over of Malwarebytes Anti-Malware and one of VirtualBox. I don't know if those can disturb adaware antivirus but the following script will remove them, as well as two adware files.

 

1. Please, start Notepad.
Copy all text that is in the box:

CreateRestorePoint:
CloseProcesses:
S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]
S3 VBoxNetFlt; system32\DRIVERS\VBoxNetFlt.sys [X]
Task: {936030A2-0D49-4F13-8633-EAA691D52C14} - System32\Tasks\Installer_iwebar => C:\Users\Nataša in Lan\AppData\Local\Installer\Install_23663\setup.exe  <==== ATTENTION
C:\Users\Nataša in Lan\AppData\Local\Installer\Install_23663\setup.exe
Task: {EFF182D8-FC41-4E3F-AC26-828D8BA289D4} - System32\Tasks\Installer_sense => C:\Users\NATAAI~1\AppData\Local\Temp\nsl5DFD.tmp\setup.exe  <==== ATTENTION
C:\Users\NATAAI~1\AppData\Local\Temp\nsl5DFD.tmp\setup.exe
MSCONFIG\startupreg: Ad-Aware Browsing Protection => "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
Reboot:
and paste in Notepad. Check that no files have been split on two lines.
Save the file as fixlist.txt on the desktop.

Exit all programs.
Start FRST, please.
Click the Fix button.
Wait until the tool has finished.

It creates a log file, called Fixlog.txt, on the desktop.
Please, paste the content of that file in your reply.

 

 

2. ATTENTION: System Restore is disabled
If there isn't any particular reason, it's useful to have the system restore feature enabled.

 

 

3. GroupPolicy: Restriction ? <======= ATTENTION
An unusual unknown group policy has been set. I often sees group policies that put restrictions on the browsers, but I don't know what this one does. Do you want me to write how to delete it?

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Posted (edited)

1. Left-overs and adware

Thank you, I have followed your steps.

 

2. System Restore

You're right, I don't know why it was off. Enabled.

 

3. Group policy

?? What is this? Yes, please explain what to do.

 

 

Thanks!

 

(The folder still takes five minutes to be loaded.)

Edited by lankuzek

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You're welcome :)

 

3. Group policies is something that companies use a lot to easy get the same settings in all computers. Since you haven't heard of it, you haven't created it and then it's probably some malware or adware that has added it.

 

Please, upload new FRST logs and I'll write a script that removes the policy.

 

(4. Sorry that it didn't help.)

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Oh, I uploaded it and forgot to press Attach This File :)

 

A while ago I set up a Homegroup between my desktop computer and laptop, in order to share the My Documents folder between them. Could that create this strange group policy?

Fixlog.txt

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Posted (edited)

No, it shouldn't be the home group that created that group policy.

 

I would like to see new logs from FRST, both FRST.txt and Addition.txt, before I write the script to remove the group policy.

 

My contact person at adaware software wonders if you've checked the health of the hard drive recently since it can take a long time to access files on a hard drive with some bad sectors.

Edited by CeciliaB

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Chkdsk can't find some types of disk problems. I recommend that you test the hard disk with its manufacturer's test program, which can be found on the manufacturer's web site. If you don't know who has manufactured the hard disk, look into the Device Manager to find the article number of the hard disk and I can help you find the test program.

 

Some computer manufacturers, e.g. HP, have test programs installed in Windows or on a special tool partition that can be reached by pressing a special key immediately after turning on the computer.

 

Please, start Notepad.
Copy all text that is in the box:

CreateRestorePoint:
CloseProcesses:
GroupPolicy: Restriction ? <======= ATTENTION
GroupPolicyScripts: Restriction <======= ATTENTION
Reboot:
and paste in Notepad. Check that no files have been split on two lines.
Save the file as fixlist.txt on the desktop.

Exit all programs.
Start FRST, please.
Click the Fix button.
Wait until the tool has finished.

It creates a log file, called Fixlog.txt, on the desktop.
Please, paste the content of that file in your reply.

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Posted (edited)

Cecilia, loading times are still long. Thanks a lot for helping me clean up my computer, anyway :)

 

(Oh, and don't mind the sfsn.exe and sfsn2.exe programs in the reports. I have developed those silly little applications myself :D )

Fixlog.txt

FRST.txt

Addition.txt

Edited by lankuzek

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You're welcome :) and the logs looks very good now.

 

Adaware software is trying to figure out why it takes very long time to scan/load some files in some computers. I hope they'll find the solution soon and release a new version.

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