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jerryb6446

Service Unavailable error

Question

Windows did a forced update on my laptop and now I get a "Service unavailable" error when adaware opens(yes the internet works ok).  Adaware was working fine until the Win10 forced update and it works on my other machines.  Anyone have similar problems or a fix?

Adaware version is 12 (12.0.636.11167)

Edited by jerryb6446

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Hi jerryb6446,

Which version of Ad-Aware/adaware antivirus do you have?
It's important to know for both the solution and to be able to move your question to the right product forum.

Have you restarted the computer?

It's a common problem with Ad-Aware 11 and the solution is described here: https://forum.adaware.com/index.php?/topic/34458-problem-after-upgrade-to-windows-10-or-after-installation-of-new-versions-of-windows-10-or-ad-aware/

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CeciliaB I did an uninstall and reinstall, that seemed to fix the problem.  Thank you for your help.

And thanks to Adaware for a great product, I have been using it for many years.

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jerryb6446, that's great.
You're welcome :) and I'll forward your thanks to adaware software.

Which version of adaware antivirus do you have?

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Thank you for the information, I'll move this topic to the forum for adaware antivirus 12.

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