Trying to register but Submit button is grey

[Deutschmann 1]

I try to get the activation key, but the submit button is not active.

See Attachment.

Can anyone advise me?

Activation Key.docx

Thank you

Edited May 27, 2017 by CeciliaB
Changed title

[CeciliaB 470]

Hi Deutschmann,

It's a known problem if your email address contains a hyphen. Please, send a PM with your email address to me and I'll send a PM with a key to you.

[CeciliaB 470]

Hi Joachim,

I've hidden your post since it contains the email address and there are spam spiders looking for email addresses everywhere on internet.

Please, click "DO IT LATER" to be able to continue to use adaware antivirus.

I've sent a PM to you with a license key.

Quote

You can also open the activation wizard by selecting the Activation menu option (available only if you have not activated your copy of adaware antivirus yet, or if the activation period has expired). Or select the App Management menu option and click the Add a Key/Change Key button.

https://www.adaware.com/antivirus/activation

Edited May 7, 2017 by CeciliaB

[Deutschmann 1]

Hi Cecilia,

thank you very much for the key and your advice. It worked very well.

Kind regards from Berlin

Joachim

[CeciliaB 470]

You're welcome, Joachim

I'm glad the key worked.

Berlin is a nice city, I was there on vacation last year.

[Shinitai 0]

I'm having a similar issue not being able to click submit, can I get some help?

[Deutschmann 1]

 

Please look at the advice by Cecilia (see above): it worked well:

You can also open the activation wizard by selecting the Activation menu option (available only if you have not activated your copy of adaware antivirus yet, or if the activation period has expired). Or select the App Management menu option and click the Add a Key/Change Key button.

[CeciliaB 470]

There are a known problem with email addresses containing hyphens, underscores and capital letters. Please try to register with an email address without such characters.

Edited June 1, 2017 by CeciliaB