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Melissa

Adaware BLOCKING PROGRAMS

Question

Hi,

I just installed Ad Aware free anti virus today, and since then some programs are blocked they won't open. I have added them to the exclusions list, and it still doesn't work?!? what to do please

Thx

Mel

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Well thank you very much for your help but i just managed to fix the problem, the program is working properly now. I hadn't uninstall my old anti virus i guess it was creating a conflict between the two, as soon as i uninstalled my old anti virus i try opening the app again and its working. Thank you for your help though ;)

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Hi Melissa,

Has adaware antivirus moved anything to the Quarantine?
https://www.adaware.com/user-guide/quarantine

Is anything listed in Notification Center?
https://www.adaware.com/user-guide/notification_center

Is there a scan report that contains information about one of the blocked program?
https://www.adaware.com/user-guide/scan_reports

Do you get a notification when you try to start one of the programs?
https://www.adaware.com/user-guide/notifications_baloons

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To all three first questions there are some stuff in the quarantine, notification center and scan report but nothing in relation with this program, and the notification that it says when i try to open the app it says "the application was unable to start correctly (0xc00000e5). Click OK to close the application"

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It's not always easy to see which programs that are affected when a file is quarantined, but if you're sure it's good.

That seems to be a notification from Windows and not from adaware antivirus.

Which program(s) can't you start?
Please attach a screen shot of the quarantined files.

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You're welcome and I'm glad that you solved the problem and that it was an easy solution :D

Note that many antivirus programs have special removal tools to get rid of everything of them.

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