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mamori

help removing lavasofttcpservice.dll and service64.dll

Question

Hi,

I can't seem  to remove these two dll's. I can't use TeamSpeak3, because of these files and Steam also reminds me, that the lavasofttcpservice64.dll may cause me some problems.

I've already ran the FRST program. Please find the two log files attached.

FRST.txt

Addition.txt

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3 answers to this question

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The Komodiafix.zip gives me an error, the second solution isn't working for me and the third one didn't remove the dll's (and I still can't delete them).

To the best of my knowledge, Lavasoft was never downloaded on this computer, that could be the reason, why option 3  did nothing for me.

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Web Companion is often installed during the installation of another free program, if you don't select custom installation and deselect all unnecessary programs.

Please, start Notepad.
Copy all text that is in the box:

CreateRestorePoint:
CloseProcesses:
Winsock: Catalog9 01 C:\Windows\SysWOW64\LavasoftTcpService.dll [345360 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9 02 C:\Windows\SysWOW64\LavasoftTcpService.dll [345360 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9 03 C:\Windows\SysWOW64\LavasoftTcpService.dll [345360 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9 04 C:\Windows\SysWOW64\LavasoftTcpService.dll [345360 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9 15 C:\Windows\SysWOW64\LavasoftTcpService.dll [345360 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9-x64 01 C:\Windows\system32\LavasoftTcpService64.dll [425744 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9-x64 02 C:\Windows\system32\LavasoftTcpService64.dll [425744 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9-x64 03 C:\Windows\system32\LavasoftTcpService64.dll [425744 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9-x64 04 C:\Windows\system32\LavasoftTcpService64.dll [425744 2015-08-27] (Lavasoft Limited)
Winsock: Catalog9-x64 15 C:\Windows\system32\LavasoftTcpService64.dll [425744 2015-08-27] (Lavasoft Limited)
C:\Windows\SysWOW64\LavasoftTcpService.dll
C:\Windows\system32\LavasoftTcpService64.dll
IE trusted site: HKU\S-1-5-21-3500075029-4168557860-2684222871-1001\...\webcompanion.com -> hxxp://webcompanion.com
CMD: netsh winsock reset catalog
Reboot:


and paste in Notepad. Check that no files have been split on two lines.
Save the file as fixlist.txt on the desktop.

Please move the FRST program from the folder D:\Pictures to the desktop, it's important that the FRST program and fixlist.txt is in the same folder/location.

Exit all programs.
Start FRST, please.
Click the Fix button.
Wait until the tool has finished.

It creates a log file, called Fixlog.txt, on the desktop.
Please, paste the content of that file in your reply.

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