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Question

I have Adaware Antivirus Pro and I continue to get ZEUS virus notifications.  Run Scan and find nothing.

Called Support and talked to a lady who did not speak English and refused to transfer me to a person who spoke English without a serious accent.

Would not let me talk to her Supervisor.  

We are in process of looking to replace all our virus protection to a company that provides support.

 

 

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3 answers to this question

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8 hours ago, DAVE Clifton said:

I have Adaware Antivirus Pro and I continue to get ZEUS virus notifications.  Run Scan and find nothing.

Called Support and talked to a lady who did not speak English and refused to transfer me to a person who spoke English without a serious accent.

Would not let me talk to her Supervisor.  

We are in process of looking to replace all our virus protection to a company that provides support.

 

 

Hi Dave,

When do you get these notifications since it isn't during a scan?
In which file does adaware antivirus think is infected with Zeus or what happens?

Since I don't know where your phone call landed (phone calls usually is to 3rd party), I recommend that you contact the support team of adaware software through the adaware antivirus pro program:
Help Center in left column -> Contact Support
See https://www.adaware.com/user-guide/help  Home -> How to -> Get Help
Or by email: https://www.adaware.com/antivirus/submit-a-ticket

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1 hour ago, barbugh said:

tkts ARENT answered

Hi barbugh,

Do you have any problems with zeus infections?

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