Activation Failed

[jzha5198 0]

Hi,

Im trying to activate Adaware. i got the license key but when i put it in, it keeps saying activation failed.

Logs and details attached.

Note: i excluded the msi_cache folder in C:\ProgramData\adaware\adaware antivirus as this would of brought the Zip file to over 300MB.

Thanks

adaware antivirus.zip

MSIa4095.zip

msinfo.zip

[CeciliaB 478]

13 hours ago, jzha5198 said:

Hi,

Im trying to activate Adaware. i got the license key but when i put it in, it keeps saying activation failed.

Logs and details attached.

Note: i excluded the msi_cache folder in C:\ProgramData\adaware\adaware antivirus as this would of brought the Zip file to over 300MB.

Thanks

adaware antivirus.zip

MSIa4095.zip

msinfo.zip

Hi jzha5198,

Have you this file in the computer?
C:\Program Files\adaware\adaware antivirus\adaware antivirus\12.2.889.11556\lavalicense.dll

Please, send me a PM with the key you're trying to use and your email address (don't post in this topic since it's private information) to let adaware software check them.

Adaware software can't see that you've tried to activate in the log files. Please, try to activate again and then immediately collect adaware log files (the other files aren't necessary this time).