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Mick-H

Defenitions - Check for Updates - not working

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Hello,

I have a problem with the Free version of AW 12. It normally allows me to check for updates then checks / downloads / applies.

For the last 3 days it allows me to check, but comes back with "Definitions release: 3 days ago - Check for updates" (just as if I hadn't checked)

I wonder if this a recent problem for others, or is it just me.

I'm in UK using Win 7 / 64bit on a desktop PC

Thanks

Mick

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I am having the same issue on Windows Server 2012 R2 standard in USA. Software is working correctly, but no definition file updates for 3 days. I even ran a repair and completely uninstalled/reinstalled software with no change.

 

Thanks

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On 2017-12-29 at 11:53 AM, Mick-H said:

Thanks Cecilia, will keep an eye on the post you linked to.

Mick

You're welcome :)

I hope that it's solved soon.

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