How do I block these Google based ads?

[Tony Savage 0]

I used to  get all ads blocked on the Chrome browser but now this kind of ad is getting through in the Promotions section (see attachment below). How do I stop them?

[CeciliaB 433]

Hi Tony,

Is that from Gmail or another web page?

[Tony Savage 0]

Thanks for your interest in this problem. These ads appear in the 'Promotions' section of my Gmail account. I've tried blocking them in AdBlock but only succeeded in 'greying out' all my emails! Had to disable Adblock to get the emails back.

best wishes,

Tony

[CeciliaB 433]

You're welcome.

I've forwarded your question to my contact person at adaware software, but my guess is that Google has changed something to prevent adblockers from blocking the ads.

[Tony Savage 0]

Thanks Cecilia, see what they have to say

[CeciliaB 433]

You're welcome, but I'm sorry that I still haven't received an answer.

[CeciliaB 433]

Hi again,

The development team has an hypotheses why it isn't working and it'll require an update of the engine to fix it. It's planned to be done by end of next week, but since it's an hypotheses it's possible the plan need to be changed.

Thank you for the report

[Tony Savage 0]

Thanks for the update, that type of ad has not recurred since I posted the query.! Wait and see what happens.

cheers,

Tony

[Tony Savage 0]

Spoke too soon, the ads are back.

cheers,

Tony

[CeciliaB 433]

You're welcome

I hope the adblock update can be delivered as planned.