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AngryUser

Just help me get rid of it

Question

Hi CeciliaB ,

I appreciate your work here, but I don't appreciate this software, so please, just help me get rid of it. I uninstalled it on both my laptop and desktop pc but still have ad aware search as a homepage in Firefox ...

And btw, it is not possible to access Web Companion from the start menu, and I tried that option #3 and it also did not work

My FRST files are in attachment (from both - laptop and pc)

DesktopAddition.txt

DesktopFRST.txt

LaptopFRST.txt

LaptopAddition.txt

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3 answers to this question

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Hi,

Desktop:

It should be possible to change the home page in Firefox and Internet Explorer within the programs, but here is the fix.

Please, move FRST from the Downloads folder to the Desktop.
Start Notepad.
Copy all text that is in the box:

CreateRestorePoint:
CloseProcesses:
HKU\S-1-5-21-1956444144-3316309472-610110158-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10427__180827
FF Homepage: Mozilla\Firefox\Profiles\70t5zirv.default -> hxxp://securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10427__180827
2018-08-31 11:48 - 2018-08-31 11:48 - 000000000 ____D C:\ProgramData\adaware
Reboot:


and paste in Notepad. Check that no files have been split on two lines.
Save the file as fixlist.txt on the desktop.

Exit all programs.
Start FRST, please.
Click the Fix button.
Wait until the tool has finished and the computer has been restarted.
 

Laptop:

Please, move FRST from the Downloads folder to the Desktop.
Start Notepad.
Copy all text that is in the box:

CreateRestorePoint:
CloseProcesses:
HKU\S-1-5-21-2690695660-3982640308-1807001790-1001\...\Run: [Web Companion] => C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize 
HKU\S-1-5-21-2690695660-3982640308-1807001790-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10427__180827
SearchScopes: HKU\S-1-5-21-2690695660-3982640308-1807001790-1001 -> {BDF61FAE-9D19-40F0-8F34-688DEB334CA9} URL = hxxp://securedsearch.lavasoft.com/results.php?pr=vmn&id=webcompa&ent=ch_WCYID10427__180827&q={searchTerms}
FF Homepage: Mozilla\Firefox\Profiles\yza9djmg.default -> hxxp://securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10427__180827
FF NewTab: Mozilla\Firefox\Profiles\yza9djmg.default -> hxxp://securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10427__180827
IE trusted site: HKU\S-1-5-21-2690695660-3982640308-1807001790-1001\...\webcompanion.com -> hxxp://webcompanion.com
Reboot:


and paste in Notepad. Check that no files have been split on two lines.
Save the file as fixlist.txt on the desktop.

Exit all programs.
Start FRST, please.
Click the Fix button.
Wait until the tool has finished and the computer has been restarted.

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You're welcome :)
I'm glad it helped.

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