• 0
Sign in to follow this  
E_Chester

Definitions won't update

Question

Hi,

Once again, the definitions are failing to update automatically and even when I "manually" try to update.  (I have AdAware Pro)

It has now been more than 3 days since the last update and will be 4 days at the end of today (Saturday September 15 2018). The definitions version is 11534337.

The last time this happened, a few months ago, it turned out to be a systemic issue, not just with my software, so I'd be interested in hearing if anyone else is having the same problem.

Thanks.

EC

 

 

  • Thanks 1

Share this post


Link to post
Share on other sites

11 answers to this question

Recommended Posts

  • 0

Thanks Shikata and Cecilia. Hopefully, the problem will be fixed soon.

When this happened in the past, we've often been told to uninstall and then re-install AdAware, which has always been a fruitless and frustrating task as it never fixed things.

That said, I appreciate that you didn't make that suggestion, Cecilia! :-)

EC

 

Share this post


Link to post
Share on other sites
  • 0

The update issue has been confirmed, but due to time zones it'll take 4-5 hours until the right team arrives in the morning.

Share this post


Link to post
Share on other sites
  • 0
10 hours ago, E_Chester said:

Success! (5 days later ...)  Hope it sticks!!

Yes, the server issue was fixed at least 10 hours ago.

Share this post


Link to post
Share on other sites
  • 0

I'm sorry to have to check in again so soon, but the definitions appear to stuck at those from 2 days ago (version 11491229).

Is there a more current version of the definitions? If so, the software isn't updating, either automatically or when manually prompted.

Thanks.

EC

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this