I cant register as a free user

[Skurcey 0]

i try to create my account, and it say: Your registration could not be completed, please try again later

[LSArtem 6]

On 5/16/2019 at 10:04 AM, CeciliaB said:

@LSArtemAny suggestions?

Hello!  I can't reproduce this bug, so I can't say something right now for this case. 

I will notify devs and admins to check again installation process.   I suppose the problem is with network.

[CeciliaB 482]

On 5/13/2019 at 4:45 PM, LSArtem said:

Hello @Skurcey! 

I recommend you uninstall existing version of Adaware.   Make full uninstall of CCleaner.  Reset DNS and DHCP servers configuration to default.  Download the latest version of Adaware from site

 

Install it and try to update definitions. 

Also i wonder what option did you check -  install like second line of defence  or first one?

Hi @LSArtem,

Can't you post?
I get many notices that you've posted but I don't see any replies. If you can't post, please send me a PM.

[LSArtem 6]

9 hours ago, CeciliaB said:

Hi @LSArtem,

Can't you post?
I get many notices that you've posted but I don't see any replies. If you can't post, please send me a PM.

Hi @CeciliaB!  That is strange I didn't post a lot. Can you see my message?

[CeciliaB 482]

6 minutes ago, LSArtem said:

Hi @CeciliaB!  That is strange I didn't post a lot. Can you see my message?

Hi Artem,

Good that you can post.
I don't know why the forum thought that you'd replied. Computers are strange

[moisey 0]

On 4/16/2019 at 3:33 PM, Skurcey said:

i try to create my account, and it say: Your registration could not be completed, please try again later

I expierence the same issue for now.Each time i try to register on login page of adaware it goes like: wrong captcha or other(((

[CeciliaB 482]

Hi moisey,

This topic is about registering inside the adaware antivirus program. If you can't register on the web site, please start a new topic in the subforum General support.

[LSArtem 6]

Hello @moisey!

You have to choose strong password first.

After that fill all reqired fields like these:

If everything is ok you'll receive such email on your email box:

 

Validate your email and everything might be all right.

@CeciliaB  Thank you for your advice to move it into General Support.