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Reinstalling Active Account

Question

I have 3 Adaware Pro accounts.  One recently contracted a virus that took out the Microsoft Edge browser, my keyboard for that browser, and my Adaware account.  I could not access it.  I deleted the account and reinstalled a new "trial" account.  It would not take my key, telling me to "try again later".  I have tried again several times, same response.

I ran a full scan with the trial Adaware and it found the virus, but unfortunately, it did not delete it.

I tried to use the email for help from the support tab, but emails will not send from there....just says "loading" forever.  I have two questions.

1.  How can I get my active key to work on the trial account.

2.  How can I contact Adaware directly?

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