• 0
Sign in to follow this  
Alf_H

New key for Antivirus Free 11

Question

My key will go out of time shortly.

The automatic window (call a new key) in Antivirus Free 11 doesn't work.

The error "Can not get information - Please try again later' will appear. (Perhaps the internet speed is too slow.)

I typed in my name and my email-adrtess correctly.

Please can you send my y new key. Thank you.

Share this post


Link to post
Share on other sites

11 answers to this question

Recommended Posts

  • 0

Hi Alf,

The latest version is adaware antivirus 12. Any particular reason why you haven't upgraded to that version?

What's you internet speed?

Share this post


Link to post
Share on other sites
  • 0

Same problem....

I type in the key and click 'send'

Activation could not be completed. Please try again later.

But all the years before it works fine.

Share this post


Link to post
Share on other sites
  • 0

UMTS/ HSPA via Internet-Surf-Stick/ USB (O2/ Telefonica Germany/ E+).

But different. Sometimes I have faster WLAN (in Hotel, Airports etc.)

Share this post


Link to post
Share on other sites
  • 0

I understand that it's not very fast internet over the mobile network and that can be a bit unreliable. Do you find it difficult to visit different web sites, slow, lags etc.?
If you think it's rather fast, it shouldn't be a problem to activate adaware antivirus.

Do you know who fast the connection usually is?
It is easier for the developers to understand the problem if they have a figure.

Adaware antivirus won't stop to work when the key goes out.

Share this post


Link to post
Share on other sites
  • 0

Ad-Aware stop working because the key get out of time.

But I get no connection to the server to update.

I still tested a free WLAN (fast), but the same problem. No Connection to the server.

"Please try again later". I don'äät know why ?

Share this post


Link to post
Share on other sites
  • 0

I've asked my contact person if the support of Ad-Aware Antivirus version 11 has stopped but I haven't received an answer yet, please be patient.

Share this post


Link to post
Share on other sites
  • 0

Hi again,

It should be possible for users of Ad-Aware 11.15 and later to activate, but the keys I've might be too old. Please try to register with an email address from a well-known provider as Google's Gmail, Microsoft's Outlook or Yahoo Mail.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this