New key for Antivirus Free 11

[Alf_H 0]

My key will go out of time shortly.

The automatic window (call a new key) in Antivirus Free 11 doesn't work.

The error "Can not get information - Please try again later' will appear. (Perhaps the internet speed is too slow.)

I typed in my name and my email-adrtess correctly.

Please can you send my y new key. Thank you.

[CeciliaB 478]

Hi Alf,

The latest version is adaware antivirus 12. Any particular reason why you haven't upgraded to that version?

What's you internet speed?

[Alf_H 0]

Version 12 is not compatible with my Operatings system (XP SP3)

[CeciliaB 478]

I see, I have sent a PM with a license key to you.

[Alf_H 0]

Same problem....

I type in the key and click 'send'

Activation could not be completed. Please try again later.

But all the years before it works fine.

[CeciliaB 478]

What's you internet speed? 

[Alf_H 0]

UMTS/ HSPA via Internet-Surf-Stick/ USB (O2/ Telefonica Germany/ E+).

But different. Sometimes I have faster WLAN (in Hotel, Airports etc.)

[CeciliaB 478]

I understand that it's not very fast internet over the mobile network and that can be a bit unreliable. Do you find it difficult to visit different web sites, slow, lags etc.?
If you think it's rather fast, it shouldn't be a problem to activate adaware antivirus.

Do you know who fast the connection usually is?
It is easier for the developers to understand the problem if they have a figure.

Adaware antivirus won't stop to work when the key goes out.

[Alf_H 0]

Ad-Aware stop working because the key get out of time.

But I get no connection to the server to update.

I still tested a free WLAN (fast), but the same problem. No Connection to the server.

"Please try again later". I don'äät know why ?

[CeciliaB 478]

I've asked my contact person if the support of Ad-Aware Antivirus version 11 has stopped but I haven't received an answer yet, please be patient.

[CeciliaB 478]

Hi again,

It should be possible for users of Ad-Aware 11.15 and later to activate, but the keys I've might be too old. Please try to register with an email address from a well-known provider as Google's Gmail, Microsoft's Outlook or Yahoo Mail.

[CeciliaB 478]

Hi @Alf_H,

I've sent a new license key in a PM to you, the previous one is probably too old.

[Eizadora 0]

I am facing activation could be activated please try again later.

[CeciliaB 478]

47 minutes ago, Eizadora said:

I am facing activation could be activated please try again later.

Hi again Eizadora,

Please, explain what you mean. This topic is about Adaware antivirus version 11 and that is a very old version.