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Logicdon

Subscription renewal

Question

Hi

I have adaware anti virus pro

I have just renewed my subscrption via pay pal ( Transaction ID: 6M80892200043903B  - You sent a payment of £20.25 GBP to adaware software.

BUT - my software is still saying that it is about to expire and I'm not protected?

Please advise what to do

 

image.png.aef63e83244e85995451a99c6c9ec3b8.png

 

Regards

Don

Edited by Logicdon

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Hi Logicdon,

No one in the forum have access to the internal databases with the customers and licenses of adaware software. The normal way of contacting the support team is through the menus within adaware antivirus.

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