connection issue

[Sibbo 0]

Hi all, 

When I start Adaware I get a dialogue box:

 service unavailable! Please reconnect Adaware service! Click on your tray menu icon, then select 'start Adaware service''

However I click on icons still get the same message, and there is nowhere I can see to click on' start Adaware service'.

Thanks!

[CeciliaB 470]

Hi Sibbo,

Did you do something special, e.g. an installation, the last time that adaware worked?

Please see this topic: https://forum.adaware.com/index.php?/topic/37821-service-unavailable/

 

[Sibbo 0]

Thanks, found where to select 'start Adaware service' but doing so makes no difference, same dialogue box is displayed; and no - did nothing special last time it worked..

[CeciliaB 470]

Please:

1. Uninstall Adaware in the usual way.
2. Use the Removal Tool: https://www.adaware.com/removal-tool
3. Restart the computer.
4. Install Adaware again.

How is Adaware behaving now?