Network Protection blocked my access on RDP

[Datorre 0]

I am desperate.

I have Adaware pro on a windows server 2019 and I have activated the "Network Protection" function. When activating the windows firewall he blocked my access to the virtual server via RDP. No released ports are working remotely, only at 80. How do I disable the service remotely?

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Estou desesperado. 

Tenho o Adaware pro num windows server 2019 e ativei a função "Network Protection". Ao ativar o firewall do windows ele bloqueou meu acesso ao servidor virtual via RDP.

Nenhuma porta liberada está funcionando remotamente, só a 80. 

Como faço pra desabilitar o serviço remotamente?

 

 

 

[CeciliaB 475]

Since you've a paid version and network protection is a feature that isn't available in the free version, you should contact the Adaware support team instead of this forum with volunteers and you do that through the menus in the program.

[CeciliaB 475]

Hi Datorre,

Adaware antivirus requires Windows Home or Pro, and not Windows Server.

Requirements: https://adaware.zendesk.com/hc/en-us/articles/360046318352-WHAT-ARE-THE-MINIMUM-REQUIREMENTS-NEEDED-TO-RUN-ADAWARE-ANTIVIRUS-

[Datorre 0]

ok, but that doesn’t answer my question ... I have a machine without access because the antivirus blocks the access ...

 

[Datorre 0]

1 hour ago, CeciliaB said:

Since you've a paid version and network protection is a feature that isn't available in the free version, you should contact the Adaware support team instead of this forum with volunteers and you do that through the menus in the program.

Data center support was able to disable the antivirus service so I could log in and review the settings ...

Jesus Christ!!!!