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BWarriner

Is the Adaware taskbar tray icon supposed to display name when hovering over it?

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Some months ago, I let my OCD get the best of me and attempted to correctly respell the Adaware startup menu folder and taskbar icon to include the capitol "A" at the beginning (vs. the adaware folder/icon that appears now) In doing so, I believe I corrupted the taskbar icon so now when you hover over it with your mouse, it doesn't display any name at all. 
I uninstalled/reinstalled Adaware, eventually leaving the startup menu folder to just "adaware" (and its subfolders to "adaware antivirus" and "adaware antivirus support", however, even after a clean installation, the taskbar tray icon simply doesn't reflect any name when hovering over it (say vs. Norton 360 that displays "Norton 360" when hovering over it.)

I was wondering if there is a way to fix this?
Currently using Adaware Antivirus Free version 12.10.142.0

However, this issue persisted in the past couple of versions as well. 
Thanks. 

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Hi BWarriner,

I suggest that you include the Removal Tool in your uninstallation to decrease the chance that there are adaware antivirus left-overs that disturb the program. This is the procedure:

Uninstall Adaware antivirus
Restart the computer
Run the Removal Tool
Restart the computer
Installs Adaware
Restarts the computer

Removal Tool: https://www.adaware.com/removal-tool

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Thanks for the tips. I uninstalled AdAware, rebooted, then I downloaded and ran your Lavasoft AdAware Removal Tool: https://www.adaware.com/removal-tool, after restarting, I happened to check "Show which icons to appear on the taskbar" and I see 2 instances of AdAwareTray.exe that still appear as icons even after uninstalling Adaware and running the removal tool
(which I anticipate may have been a side effect of my problem.)
I did a online search and found both a Microsoft discussion that involves a manual removal/reset process:
https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings-winpc/uninstalled-items-are-still-showing-in-under-start/7c9b7ca8-18d2-4d43-bda0-4b9ba4b16587

And a separate forum discussion on tenforums.com that includes a .bat file that automates the Icon cache reset process:
https://www.tenforums.com/tutorials/5662-reset-notification-area-icons-windows-10-a.html 

This cleared the 2 instances of AdAwareTray.exe that were appearing.
I reinstalled a clean version of AdAware (Version 12.10.142.0), however, the icon still does not appear to display anything when hovering over it with your mouse. Maybe it's not supposed to?
 

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At least, you've done everything you can do, except for reinstallation of Windows, to have Adaware antivirus working as usual.

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Ok, thanks. On a side note, when you goto Lavasoft's main page here: https://www.adaware.com, then Click on "Community" > "Forum", it just reroutes back to the main page with this URL: https://www.adaware.com/community?mkey1=DIRECT&https://forum.adaware.com . This has been happening in both Microsoft Edge and IE for the past several weeks. I have to google search for Lavasoft Adaware Forum to get the correct URL: https://forum.adaware.com/

Edited by BWarriner

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Strange, it works for me with Firefox and it seems to be the correct link without redirection. But I'll inform my contact person in the company.

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