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      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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James Hammond

Default search engine hijack?

2 posts in this topic

My default search engine that I use from the address line has been replaced with topsearchcenter.com and I cannot change or get rid of it. Any ideas?

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Hi ,

 

Apologies for the late reply, we've been quite swamped in here as you can probably see.

 

Are you still needing help?

 

I'm now subscribed to this topic so I will receive a notice from the board as soon as you reply, so I can be here much more quickly than it has taken to get to your new topic.

 

If you still need help we need two things:

 

1. Your Adaware Scan log with the latest reference file update.

 

Please make sure that you are using

Ad-aware SE Build 106r1

Note: If your version is 6.0 and not the SE, you need to uninstall and get the latest version from the above link.

 

[if not Uninstall your old Ad-aware first then install SE]

See here for how to get the latest verison of Ad-Aware:

http://www.lavasoftsupport.com/index.php?showtopic=1163

 

Then use the WebUpDate

to get the latest Definition file

SE1R131 09-11-2006

To do this Open Ad-aware

Click the WebUpDate

button at the top right hand side of the Ad-aware screen (The world globe).

Click "Connect"

Ad-aware will then download the latest Definition file for you.

To make sure it is updated , look at the main

Ad-aware screen, and look under "Initialization Status"

It should say the Latest Definition file.

then scan doing a "Full Scan"

and then post your logfile here by using the Add-Reply Feature .

As Logs are stored in :

C:\Documents and Settings\USERNAME\Application Data\Lavasoft\Ad-aware\Logs\.

An easy way to get there is to

click Start,

click Run

And type in and press ENTER: %appdata%

then click Lavasoft

then Ad-Aware

and then Logs.

scroll down to find the latest one that you have

(by date & time)

and open it right Click select all

copy and then paste the contents of it here.

...............

2. A diagnostic log from this free tool called HijackThis

Instructions on creating a HijackThis Log

http://www.lavasoftsupport.com/index.php?showtopic=216

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