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    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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LS SteveJ

IMPORTANT - Before Posting a HijackThis Log

1 post in this topic

Before posting a "HijackThis" Log, you must run a scan with the latest version of Ad-Aware (build 1.06r), and ensure that you have the latest definition file by performing a webupdate once Ad-Aware is loaded.

 

If you do not follow these steps before posting your log, be aware that you will be instructed to do this anyway.

 

HijackThis logs are easier to work with, when Ad-Aware has cleaned up files that are alread in detection; and indeed, it is best not to go through manual removal steps, if the up-to-date Ad-Aware can do it automatically.

 

Thanks

 

//Steve

 

Edit by LS CalamityJane to add: Please do NOT send Private Messages to Staff or helpers to request assistance! We do not give a personal support via PM nor by email, AIM, ICQ, IRC! The way to request help is to post a NEW TOPIC in the appropriate forum.

t_new.gif

Look for the *New Topic* Button near the top right when viewing the forums.

 

Unsolicited PM's or emails sent to staff and/or helpers will NOT be answered. Replies are posted to topics in the forum instead.

Edited by LS CalamityJane

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