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felix041103

Error message "Internet Explorer - Could not open seacrh page"

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Hi there,

 

My laptop had got infected with some nastys -

I did some research on the web and it looked like I should use SmitFraudFix and Winsockfix which I did.

Unfortunately I am still getting the error "Internet Exolporer could not open search page" when I try and navigate to any page.

At the bottom of the page is a message stating "error openning C:\WINDOWS\SYSTEM32\ SHDOCLC.DLL/dnserror.htm".

I have run HijackThis and could post its log if this will help.

 

Your help would be much appreciated.

 

Thanks in advance

Edited by felix041103

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Hi there,

 

My laptop had got infected with some nastys -

I did some research on the web and it looked like I should use SmitFraudFix and Winsockfix which I did. These seemed to perform some fixing.

Unfortunately I am still getting the error "Internet Exolporer could not open search page" when I try and navigate to any page.

At the bottom of the page is a message stating "error openning C:\WINDOWS\SYSTEM32\ SHDOCLC.DLL/dnserror.htm".

Please see below my current Hijack This Log

 

Your help would be much appreciated.

 

Thanks in advance

 

Logfile of HijackThis v1.99.1

Scan saved at 09:38:00, on 13/03/2007

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\System32\S24EvMon.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\system32\basfipm.exe

C:\WINNT\SYSTEM32\bgsvcgen.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\System32\RegSrvc.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\System32\SCardSvr.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\system32\stisvc.exe

C:\WINNT\system32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

C:\WINNT\System32\svchost.exe

C:\Program Files\Common Files\Softwin\BitDefender Local Manager\bdlm.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\wuauclt.exe

C:\WINNT\system32\carpserv.exe

C:\WINNT\System32\hkcmd.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\WINNT\system32\PRPCUI.exe

C:\WINNT\System32\DSentry.exe

C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\Softwin\BitDefender8\bdoesrv.exe

C:\Program Files\Softwin\BitDefender8\bdnagent.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\NETGEAR\WG511v2\wlancfg5.exe

C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\FinePixViewer\QuickDCF2.exe

C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe

C:\Program Files\Softwin\BitDefender8\vsserv.exe

c:\program files\softwin\bitdefender8\bdmcon.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\HijackThis\hijackthis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.dell.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.medley.co.uk/

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINNT\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe

O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe

O4 - HKLM\..\Run: [DVDSentry] C:\WINNT\System32\DSentry.exe

O4 - HKLM\..\Run: [POINTER] point32.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [bDOESRV] "C:\Program Files\Softwin\BitDefender8\bdoesrv.exe"

O4 - HKLM\..\Run: [bDNewsAgent] "c:\program files\softwin\bitdefender8\bdnagent.exe"

O4 - HKLM\..\Run: [bDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O4 - Global Startup: NETGEAR WG511v2 Wireless Assistant.lnk = C:\Program Files\NETGEAR\WG511v2\wlancfg5.exe

O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

O4 - Global Startup: Exif Launcher 2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = medley.co.uk

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = medley.co.uk

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = medley.co.uk

O23 - Service: Broadcom ASF IP monitoring service v6.0.1 (BAsfIpM) - Broadcom Corp. - C:\WINNT\system32\basfipm.exe

O23 - Service: BitDefender Local Manager (BDLM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Local Manager\bdlm.exe

O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)

O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINNT\SYSTEM32\bgsvcgen.exe

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe

O23 - Service: RegSrvc - Intel Corporation - C:\WINNT\System32\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINNT\System32\S24EvMon.exe

O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender8\vsserv.exe" /service (file missing)

O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

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